TEC & Excelsior Training

EARLY REGISTRATION = $515 (expires 3 weeks before start of class)

REGULAR PRICE = $585

PRE-REGISTRATION REQUIRED - WALK-INS MAY BE ACCEPTED IF SPACE IS AVAILABLE. PRICE IS $785

To close more deals at the kitchen table, you first must get to the kitchen table. The Customer Driven Sales class will guide you step by step from first contact to closing the deal! The goal of this class is to help you close more deals at a higher average ticket on a consistent basis.

Topics Include:

-What are the five things your website must include to capture customer attention. 

-CSR training to answer the 4 most important questions clients ask when setting the appointment.

-Comfort survey questions designed to uncover problems most important to the customer.

-Onsite assessment steps to remember so you don’t miss revenue opportunities.

-Science of presenting solutions: The way you present solutions shape customer preferences.

-Ask for the sale: Moving from professional visitor to professional closer.

-Overcome objections: Proven responses to answer common objections and extend the conversation.

-Follow up: Only 1 in 8 sales professionals have a consistent follow-up plan.

-Securing customer reviews so you become a referral-based company.

This classes qualifies for 8 NATE hours for the student plus 8 "FAD Factory" or "Elite Factory" hours for the dealer.

Grandy & Associates is responsible for the administration of NATE CREDITS associated with this course.  NATE credit received through this course is associated with the following specialties: Air Conditioning Installation, Air Conditioning Service, Air Distribution Installation, Air Distribution Service, Air to Air Heat Pump Installation, Air to Air Heat Pump Service, Commercial, Refrigeration Installation, Commercial Refrigeration Service, Efficiency Analyst Senior, Gas Heating (Air) Installation, Gas Heating (Air) Service, Ground Source Heat Pump Installation, HVAC Performance Verifier, Hydronics Gas Installation, Hydronics Gas Service, Hydronics Oil Installation, Hydronics Oil Service, Light Commercial Refrigeration Installation, Light Commercial Refrigeration Service, Oil Heating (Air) Installation, Oil Heating (Air) Service

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CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.