We will cover the A2L transition for residential split systems and small tonnage packaged RTUs. Specific topics covered include transition timeline, flammability, refrigerant properties, equipment differences compared to R-410A, technician tools, and dissipation system wiring and troubleshooting.

This classes qualifies for 2 "FAD Distributor" or "Elite Distributor" hours for the dealer.

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

We will cover the A2L transition for residential split systems and small tonnage packaged RTUs. Specific topics covered include transition timeline, flammability, refrigerant properties, equipment differences compared to R-410A, technician tools, and dissipation system wiring and troubleshooting.

This classes qualifies for 2 "FAD Distributor" or "Elite Distributor" hours for the dealer.

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

This class meets a half day per week for 8 weeks. Class size is limited to 15 due to the hands-on nature. Much of the time will be spent in our live-fire lab which includes furnaces, boilers, A/C, etc.

Please bring hand tools, electrical meter (volts and amps), digital dual-port manometer, and R-410a gauges to class each week.

Module 1 - ABCs of Comfort

Module 2 - Basic Electrical Troubleshooting - read wiring diagrams, use a volt meter, measure amperage

Module 3 - Furnace Component Break Down plus Clean & Check - furnaces in the lab will be disassembled and re-assembled then we utilize O&M manuals to properly clean furnaces and check safeties

Module 4 - Furnace Troubleshooting - how to use a manometer or mag gauge to measure pressure, troubleshooting with a voltmeter, reading error codes, adjusting airflow, etc.

Module 5 - Boiler Service - component identification, basic piping, and how to clean a boiler

Module 6 - Ecobee Smart Thermostats - install, setup, and programming

Module 7 - A/C and Heat Pump Charging & Maintenance - basic operation and troubleshooting, using refrigerant gauges and superheat to check charge arrangement

Module 8 - ONLINE - Indoor Air Quality (IAQ) Basics – Filtration, Evolution/Infinity air purifier, UV lights, PCO duct air purifiers, and bi-polar ionizers for functions, installation, and maintenance

Must attend at least 6 modules to earn 24 "FAD Distributor" or "Elite Distributor" hours.

Each module earns 4 NATE hours (except module 1) and credit can be awarded individually for each module. Note: smart stat module is only 3 NATE hours.

NATE course IDs:

Electrical #8532-0007

Furnace Clean #8532-0010

Furnace Service #8532-0003

Boiler #8532-0008

Smart stats #8532-0017

A/C & HP #8532-0001

IAQ #8532-0012

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

We will cover the A2L transition for residential split systems and small tonnage packaged RTUs. Specific topics covered include transition timeline, flammability, refrigerant properties, equipment differences compared to R-410A, technician tools, and dissipation system wiring and troubleshooting.

This classes qualifies for 2 "FAD Distributor" or "Elite Distributor" hours for the dealer.

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

We will cover the A2L transition for residential split systems and small tonnage packaged RTUs. Specific topics covered include transition timeline, flammability, refrigerant properties, equipment differences compared to R-410A, technician tools, and dissipation system wiring and troubleshooting.

This classes qualifies for 2 "FAD Distributor" or "Elite Distributor" hours for the dealer.

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

EARLY REGISTRATION = $580 (expires 3 weeks before start of class)

REGULAR PRICE = $650

PRE-REGISTRATION REQUIRED - WALK-INS MAY BE ACCEPTED IF SPACE IS AVAILABLE. PRICE IS $850

Attendees will develop the aptitude and muscle memory needed to master a proven call handling process that will help them book more calls and wow more customers over the phone. They will also learn how to promote and sell service agreements on inbound and outbound calls which could quite possibly double dealer service agreement sales overnight! This is a call handling competency that can change company culture inside the office, not to mention dealer sales.  It is a “must attend” for anyone who answers the phone in your office! 

Outcomes:

- Develop the competency and muscle memory necessary to effectively follow PSP’s proven call handling process.

- Increase sensitivity to customer’s needs by developing listening skills and emotional intelligence.

- Improve confidence with an acquired ability to control the direction and outcome of each call.

- Internalize a proven process that increases more booked calls and WOWs more customers over the phone.

- Improve service agreement closes over the phone.

If competency, need sensitivity, confidence, higher SA close rates and increased calls are the outcomes you want to see from your CSR’s, enroll in this class today!

This classes qualifies for 8 "FAD Factory" hours for the dealer.

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

We will cover the A2L transition for residential split systems and small tonnage packaged RTUs. Specific topics covered include transition timeline, flammability, refrigerant properties, equipment differences compared to R-410A, technician tools, and dissipation system wiring and troubleshooting.

This classes qualifies for 2 "FAD Distributor" or "Elite Distributor" hours for the dealer.

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.

This is a hands-on class with 2-3 students per system. The class will cover the functionality of the Evolution, Infinity, and Ion communicating touch screen controls. We will also discuss unique installation requirements as related to zoning systems, variable speed outdoor units, and modulating gas valves.

Topics will include:

-Wiring and commissioning

-Service settings and adjustments

-Wi-Fi setup

-Advanced, smart setback

-Real-time weather display

-Website management tool

-Mobile app usage

This classes qualifies for 4 NATE hours for the technician plus 4 "FAD Distributor" or "Elite Distributor" hours for the dealer.

NATE course ID# 8532-0002

NATE credit received through this course is associated with the following specialties: A/C Install, A/C Service, Air Distribution Install, Air Distribution Service, Ht Pump Install, Ht Pump Service, Gas Heating Install, Gas Heating Service, Hydronics Install, Hydronics Service

-------------------------------------------------------------------------------

CANCELLATION POLICY - To cancel out of a class, please email ryan.hoger@tecmungo.com with your name and the date of the class.  Refunds are available (with a 15% processing fee) up to 72 hours before the start of class.  You may also substitute a student from the same company (without penalty) at any time.